Effective Date: March 16, 2024
Last Updated: June 26, 2025
These Terms of Service (“Terms”) govern your access to and use of the rotera.io business management platform and related services (the “Service”) provided by Misuma Enterprises LLC, doing business as Rotera.io (“we,” “us,” or “our”).
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.
1.1 Eligibility
To use our Service, you must:
- Be at least 16 years of age
- Have the legal capacity to enter into binding agreements
- Provide accurate and complete registration information
- Use the Service solely for legitimate business purposes
1.2 Modifications to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by email and through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
2. Description of Service
2.1 Service Features
rotera.io provides a business management platform that includes:
- Client and project management tools
- Time tracking and task management
- Invoice generation and management
- Business reporting and analytics
- File sharing and storage (available with paid plans)
- Video conferencing capabilities (available with paid plans)
- AI-powered meeting transcription and summaries (Premium plan only)
2.2 Service Plans
We offer multiple service tiers:
Free Plan:
- Up to 10 clients and 50 active projects
- Basic project management features
- Limited functionality
Pro Plan:
- Up to 30 clients and 100 active projects
- Full feature access including time tracking and invoicing
- 20GB secure file storage
- Video meetings with limitations
Premium Plan:
- Unlimited clients and projects
- All Pro features plus AI-powered capabilities
- 100GB secure file storage
- Enhanced video meeting features
2.3 Service Availability
While we strive to provide reliable service, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
3. User Accounts
3.1 Account Registration
To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Security
You agree to:
- Maintain the security of your login credentials
- Notify us immediately of any unauthorized use of your account
- Take reasonable steps to prevent unauthorized access
- Accept responsibility for all activities under your account
3.3 Account Information
You must provide accurate business information and keep your account information current. For invoicing features, you are responsible for ensuring compliance with applicable tax and business regulations.
4. Subscription and Billing
4.1 Paid Services
Certain features require a paid subscription. Subscription fees are charged in advance on a monthly or annual basis, as selected during registration.
4.2 Payment Terms
- All payments are processed through our third-party payment processor, Stripe
- Subscriptions automatically renew unless cancelled before the next billing cycle
- You authorize us to charge your payment method for recurring subscription fees
- All fees are non-refundable except as expressly stated in these Terms
4.3 Price Changes
We may modify subscription prices with thirty (30) days’ notice. Price changes will take effect at the start of the next billing cycle after the notice period.
4.4 Refund Policy
We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of initial purchase. No refunds are provided for accounts terminated for violations of these Terms.
4.5 Payment Failures
If payment fails, we may suspend your access to paid features. Multiple payment failures may result in account termination.
5. User Content and Data
5.1 Ownership
You retain ownership of all data, information, and content you provide or create using the Service (“User Content”). We do not claim ownership of your User Content.
5.2 License to Use
By submitting User Content, you grant us a limited, non-exclusive license to use, store, and process your User Content solely to provide the Service to you.
5.3 Data Backup and Recovery
We implement regular data backup procedures for disaster recovery purposes. However, you are responsible for maintaining your own backups of important data.
5.4 Data Export
You may export your data at any time through the Service interface. Upon account termination, you have 30 days to export your data before it is deleted.
6. Acceptable Use
6.1 Permitted Use
You may use the Service only for lawful business purposes in accordance with these Terms.
6.2 Prohibited Conduct
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights of others
- Upload or share malicious software, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Use automated tools to access the Service without permission
- Harass, abuse, or harm other users
- Create false or misleading accounts
6.3 Content Restrictions
You may not upload, store, or share content that:
- Is illegal, harmful, threatening, or abusive
- Infringes intellectual property rights
- Contains malware or malicious code
- Violates privacy rights of others
- Is spam or unsolicited commercial content
7. Video Meetings and Communication Features
7.1 Meeting Terms
Video meeting features are subject to plan limitations. Recording capabilities are available when enabled by the meeting host, with notification to all participants.
7.2 Recording and Transcription
Meeting recordings and transcriptions are stored securely and remain accessible until manually deleted. AI-powered features require Premium subscription and participant consent.
7.3 User Responsibility
You are responsible for obtaining necessary consents for recording meetings and complying with applicable privacy laws.
8. File Storage and Sharing
8.1 Storage Limits
File storage is available according to your subscription plan. Storage limits are enforced and may prevent additional uploads when exceeded.
8.2 File Sharing
You may share files with clients and authorized recipients. You are responsible for setting appropriate access controls and expiration dates.
8.3 Content Responsibility
You are solely responsible for the content of files you upload and share. We reserve the right to remove content that violates these Terms.
9. Intellectual Property Rights
9.1 Our Rights
The Service, including all software, content, trademarks, and intellectual property, is owned by us and protected by copyright, trademark, and other laws.
9.2 License to You
We grant you a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms.
9.3 Your Rights
You retain all rights to your User Content. We do not claim ownership of your business data, client information, or other content you create.
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Third-Party Services
Our Service may integrate with or rely on third-party services. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their respective terms and conditions.
12. Disclaimers
12.1 Service Warranty
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12.2 Business Use
The Service is designed for business use. We do not provide business, legal, tax, or financial advice. You are responsible for consulting appropriate professionals and complying with applicable regulations.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.
14. Indemnification
You agree to indemnify, defend, and hold harmless Misuma Enterprises LLC d/b/a Rotera.io, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the Service, violation of these Terms, or infringement of any rights of another party.
15. Termination
15.1 Termination by You
You may terminate your account at any time through the Service interface or by contacting customer support.
15.2 Termination by Us
We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for other reasons we deem necessary to protect our Service or other users.
15.3 Effect of Termination
Upon termination, your access to the Service will cease immediately. Your data will be retained for up to 6 months to allow account reactivation. You may permanently delete all data through your account settings or by contacting us at [email protected]. After 6 months, we will begin deletion of your data, though some data may be retained in backups for up to 90 days.
15.4 Inactive Accounts
Accounts inactive for six months or more may be automatically terminated with prior notice.
16. Dispute Resolution
16.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction where rotera.io is established, without regard to conflict of law principles.
16.2 Dispute Resolution Process
Before initiating legal proceedings, you agree to attempt to resolve disputes through good faith negotiations. If resolution cannot be achieved within 30 days, disputes may be subject to binding arbitration.
16.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
17. General Provisions
17.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and rotera.io regarding the Service.
17.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
17.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.
17.4 Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms without restriction.
17.5 Notices
Legal notices must be sent in writing to:
Misuma Enterprises LLC
d/b/a Rotera.io
30 N Gould St, Sheridan, WY 82801
Email: [email protected]
18. Contact Information
If you have questions about these Terms, please contact us:
Email: [email protected]
Support: Use our in-app support feature
For legal matters specifically:
Email: [email protected]
Misuma Enterprises LLC
d/b/a Rotera.io
Last Updated: June 26, 2025
By using rotera.io, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.