We’re here to help you succeed. At rotera.io, we believe great support is just as important as great software. Whether you’re just getting started, need help with a specific feature, running into technical issues, or want to share feedback about your experience, we’d love to hear from you.
We typically respond within 24 hours, but most emails get a response much faster than that. When you reach out, include as many details as possible about your question or issue—things like what you were trying to do, what happened, screenshots if relevant, and which plan you’re on.
Don’t hesitate to reach out, even if you think your question might be “too simple.”