Effective Date: March 16, 2024
Last Updated: June 26, 2025
At rotera.io, operated by Misuma Enterprises LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our business management platform and related services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you register for and use our services, we may collect the following personal information:
Account Information:
- Email address
- Password (encrypted and securely stored)
- Business name and profile information
- Timezone and currency preferences
Business Data:
- Client information including names, contact details, addresses, and phone numbers
- Project details and descriptions
- Task information and assignments
- Time tracking entries and work descriptions
- Invoice data and payment information
- Meeting notes and recordings
- Files and documents you upload
Payment Information:
- Subscription payment details processed through our third-party payment processor
- Billing addresses and contact information
- Invoice payment method preferences
1.2 Information Collected Automatically
When you use our services, we automatically collect certain information:
Usage Data:
- Log files and server data
- Browser type and version
- IP address and device information
- Pages visited and features used
- Session duration and interaction patterns
Cookies and Tracking Technologies:
- Authentication cookies to maintain your login session
- Functional cookies necessary for platform operation
- Performance and analytics cookies to improve our services
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Provision
- To create and maintain your user account
- To provide our core platform features including project management, time tracking, and invoicing
- To process payments and manage subscriptions
- To enable communication and file sharing with your clients
2.2 Communication
- To send transactional emails including account notifications and payment confirmations
- To provide customer support and respond to your inquiries
- To send service updates and feature announcements
- To send marketing communications about our services, new features, and promotions (you can opt out at any time)
2.3 Service Improvement
- To analyze usage patterns and improve our platform
- To develop new features and functionality
- To ensure platform security and prevent fraud
2.4 Premium Features
For users of our Pro and Premium plans:
- To host video meetings and provide recording capabilities
- To generate automatic transcriptions using third-party AI services
- To create AI-powered meeting summaries and extract action items
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
3.1 Service Providers
We work with trusted third-party service providers who assist in operating our platform:
- Supabase: Database hosting and user authentication
- Stripe: Payment processing and subscription management
- Email service providers: For transactional and marketing communications
- OpenAI: AI transcription and meeting summaries (Premium features only)
- Cloud storage providers: Secure file storage and sharing
These providers are contractually bound to protect your information and use it only for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, including:
- Court orders or subpoenas
- Government agency requests
- To protect our rights, property, or safety
- To prevent fraud or other illegal activities
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- End-to-end encryption for sensitive data
- Secure HTTPS connections for all communications
- Regular security audits and monitoring
- Access controls and authentication protocols
- Industry-standard password hashing (bcrypt)
- PCI DSS compliant payment processing
Despite our security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Active accounts: Data is retained while your account remains active
- Account deletion: Upon account closure, we retain your data for up to 6 months to allow you to reactivate your account and recover your information. You can permanently delete all data immediately through your account settings page, or contact us at [email protected] to request immediate deletion.
- Legal obligations: Some data may be retained longer to comply with legal requirements
- Backups: Data in backups may be retained for up to 90 days after deletion
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request restriction of processing in certain circumstances
- Opt-out: Unsubscribe from marketing communications at any time through email links or by contacting us
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking
Our platform uses cookies and similar tracking technologies. You can control cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Sending an email notification to your registered email address
- Posting a notice on our platform
- Updating the “Last Updated” date at the top of this policy
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Misuma Enterprises LLC
d/b/a Rotera.io
30 N Gould St, Sheridan, WY 82801
Email: [email protected]
For data protection inquiries specifically related to GDPR:
Email: [email protected]
12. Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal information based on the following legal bases:
- Contract performance: To provide the services you have subscribed to
- Legitimate interests: To improve our services, ensure security, and analyze usage
- Consent: For marketing communications and optional features like AI processing
- Legal obligations: To comply with applicable laws and regulations
This Privacy Policy is governed by the laws of the jurisdiction in which Misuma Enterprises LLC operates and complies with applicable data protection regulations including GDPR and CCPA.
Misuma Enterprises LLC d/b/a Rotera.io
Last Updated: June 26, 2025